About Tide Broadband LLC

When Failure Is Not An Option

Our Story

Tide Broadband LLC was founded with a singular mission: to bring military-grade reliability standards to business connectivity. What began as a commitment to serve underserved rural communities has evolved into a comprehensive enterprise solutions provider, leveraging our veteran leadership and over 500,000 satisfied clients to deliver uncompromising internet reliability and strategic telecom management.

Today, we stand as more than just another telecom provider. We’re your strategic partner in ensuring business continuity, optimizing telecom costs, and navigating the complex landscape of enterprise connectivity. Our vendor-neutral approach and relationships with over 200 carriers nationwide mean we deliver solutions based on your needs, not sales quotas.

Our Mission

Ensure Business Continuity

Real people, real solutions. Our US-based support team is always ready to help with priority response for business customers.

Optimize Telecom Investments

Your personal telecom expert who knows your business, manages your services, and ensures you’re getting maximum value.

Simplify Complex Technology

We detect and resolve issues before they impact your business, with automated alerts and preventive maintenance.

Our Values

Military Precision

Every connection engineered for mission-critical reliability

Vendor Neutrality

Your interests first, always – no carrier bias

Transparent Partnership

No hidden fees, no surprises, just honest service

24/7 Accountability

When you call, we answer – day or night

Continuous Improvement

After-action reviews ensure we’re always getting better

Community Focus

Investing in the long-term success of businesses we serve

By The Numbers

99.9%

500K+

35%

24/7

200+

<4hr

Network Uptime

Happy Clients

Average Cost Savings

Support Available

Carrier Partners

Critical Response

Our Expertise

Our team combines military discipline with deep industry knowledge to deliver solutions that work in the real world.

Internet Reliability Engineering

Designing redundant, resilient networks that maintain connectivity through any disruption.

Telecom Cost Optimization

Comprehensive audits and strategic negotiations that significantly reduce monthly spend.

Vendor Management

Single point of accountability for all your telecom vendors and services.

Business Continuity Planning

Ensuring your operations continue through outages, disasters, and emergencies.

Industry-Specific Solutions

Specialized expertise in energy, healthcare, manufacturing, and financial services.

Account Management

Dedicated support for multi-location enterprises with complex telecom needs.

In a world where five minutes of downtime can cost thousands of dollars and damage customer relationships, you need more than just another internet provider. You need a strategic partner who approaches your connectivity with the same mission-critical mindset that keeps military operations running in the most challenging conditions.

As a veteran-owned company, we bring unique value to every client relationship: the discipline to maintain 99.9% uptime, the integrity to provide vendor-neutral recommendations, and the commitment to stand behind our service 24/7/365. We don’t just provide internet and telecom services – we ensure your business never loses the connectivity it depends on.

Our comprehensive approach combines primary connectivity, backup solutions, telecom brokerage, and dedicated account management into a single, streamlined partnership. One call to one number gets you answers, not runarounds. That’s the Tide Broadband difference.